Access Media
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Access Media - Online and Offline Marketing

Contact Center Marketing


What is it?

Maximize your operational efficiency, reduce costs and improve customer satisfaction using our Call Center Solutions.


What do you do?

We provide a standardized, uniform service for consumers, ideal for companies with extensive customer support needs. We shorten call transfer time, supply agents with real-time access to caller information, dynamically prioritize and route calls to the appropriate representative.

We have a 24/7 - 365 day staff to provide almost any inbound or outbound requirement.


How you do it?

We offer contact center marketing for all these areas:

  • Customer Service
  • Tech Support
  • B-to-B Sales
  • Direct Response
  • Telemarketing
  • Financial Services
  • Insurance
  • Telecommunications
  • Technical/Help Desk Support
  • Catalog Order Entry
  • Teleservices
  • Information Processing
  • Travel Services
  • Event Ticketing/Reservations
  • Lead Generation
  • Reservations
  • High-Tech
  • Catalog
  • Consumer Support
  • Product Support
  • Telemessaging
  • Data Entry
  • Fulfillment
  • Catalog/Product Orders
  • Exit Polls